Notice of Nondiscrimination and Free Language Assistance
Please read and keep this page
Eye Care of East Bay complies with applicable federal civil rights laws and California law and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex, or any other characteristic protected by California law. We do not exclude people or treat them differently because of these characteristics.
We provide free help to communicate with us:
- For people with disabilities: reasonable modifications and free auxiliary aids and services, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats, and other formats).
- For people whose primary language is not English: free language assistance services, such as qualified interpreters and information written in other languages.
If you need these services, call (925) 705-7299 or tell our front desk.
Bringing someone with you. If you prefer, you are welcome to bring an adult family member or friend to help interpret for you. This is your choice: free professional interpreter services are always available, and you are never required to bring your own interpreter. Children under 18 may not interpret except in an emergency. Please tell us when you schedule if you need an interpreter, so we can arrange one in advance and keep your visit as short as possible.
If you believe we have failed to provide these services or discriminated in another way, you can file a complaint with: Vahid Feiz, MD, Eye Care of East Bay, 100 N. Wiget Lane, Suite 270, Walnut Creek, CA 94598; (925) 705-7299. You can file a complaint in person, by mail, or by phone, and we will help you if needed. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/
Language assistance
English
ATTENTION: If you speak another language, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (925) 705-7299.
Español
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (925) 705-7299.
中文
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (925) 705-7299。
Tiếng Việt
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (925) 705-7299.
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (925) 705-7299.
한국어
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (925) 705-7299 번으로 전화해 주십시오.
Հայերեն
ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք (925) 705-7299:
فارسی
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با (925) 705-7299 تماس بگیرید.
Русский
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (925) 705-7299.
日本語
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。(925) 705-7299 まで、お電話にてご連絡ください。
العربية
ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (925) 705-7299.
ਪੰਜਾਬੀ
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। (925) 705-7299 'ਤੇ ਕਾਲ ਕਰੋ।
ភាសាខ្មែរ
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (925) 705-7299។
Hmoob
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau (925) 705-7299.
हिंदी
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। (925) 705-7299 पर कॉल करें।
ไทย
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (925) 705-7299